Shipping policy

Where we ship

Consumer Trend Journal currently accepts orders for delivery to addresses in the United States. Orders are fulfilled by logistics and supply partners and may be dispatched from facilities outside the United States.

Order processing

We aim to process and dispatch orders within 1–3 business days after payment confirmation, excluding weekends and public holidays. Processing time is the time before an order leaves the fulfillment facility; it is not the delivery time. Some products, order verification requirements, or peak periods may extend processing.

Shipping options

Free Shipping: US$0.00 for eligible orders delivered within the United States.
Priority Shipping: US$14.87 when available as a selectable shipping option at checkout.

Delivery estimates

For Standard/Free Shipping to the United States, our planning estimate is 10–25 business days after dispatch. Actual transit times vary by product origin, destination, carrier handling, customs clearance, and local conditions. Delivery dates are estimates, not guaranteed delivery commitments. Priority Shipping is an optional paid method; any specific time advantage or estimated arrival date must be stated at checkout to apply.

Tracking

When a shipment tracking number is provided by the carrier, we will send it to the email associated with the order. Tracking updates may take time to appear after dispatch.

Delays and shipment availability

If we cannot dispatch an order within a shipping time represented at purchase, we will contact the customer and offer a choice to accept the revised timeline or cancel and receive a prompt refund, as required by applicable law. If no shipping time was represented at purchase, we will follow the applicable rules for timely shipment and delay notices.

Address information and failed delivery

Customers should provide a complete and accurate shipping address and verify it before completing checkout. Please contact us immediately to request corrections. Changes may be unavailable after dispatch. If a carrier returns a package because the supplied address was incorrect or delivery was refused, we will contact you about the available options and any documented reshipment costs, subject to applicable law.

Taxes and cross-border shipments

Applicable taxes and delivery charges are calculated or disclosed during checkout. Depending on the shipment and applicable law, customs procedures or import charges may apply. If you have questions about possible charges for your order, contact us before purchasing. We do not state that import duties are prepaid unless that is expressly confirmed during checkout.

Missing or damaged shipments

If your package is marked delivered but has not arrived, or if the package or items arrive damaged, contact us promptly with your order number so we can investigate with our shipping partner and provide an appropriate remedy.

Contact

For shipping questions, email support@consumertrendjournal.com.